HVAC units are built to last a long time, but that doesn’t mean they’ll never develop a problem. When there is an issue and you search something like “HVAC technician near me” online, you’re sure to get a lot of results. Plus, each company that pops up on your search is likely going to claim on their website that they deliver the best service. So, how do you go about choosing a truly good technician?
After all, it’s an important decision. HVAC systems are critical, especially in the summer and winter months, and problems not addressed right away get worse over time. Unaddressed problems also get enormously expensive to fix. Therefore, it’s crucial to find good HVAC contractors who will diagnose the problem correctly and then get the repairs right.
Here are some tips to help you do this:
Do Your Research and Ask Around
Let your fingertips search for you and start sorting results that impress you from those that don’t. Friends, family, and neighbors are also great resources. Because they know you and care about you, they’re happy to share names of businesses they’ve had good experiences with.
Many neighborhoods have their own neighbor groups on Facebook or other social media sites, making it easy for you to ask around.
Customer reviews are also another great way to evaluate a business. Don’t just look at the number of stars. Instead, focus more on the details about what people liked or didn’t like. Also, take note of the number of positive reviews; the more there are, the more likely the company is widely trusted.
Look for Credentials and Experience
Any fully accredited and insured HVAC contractor is going to make those credentials easy to find since they inspire confidence. Make sure to ask if you don’t see them prominently displayed on the website. Another thing to look for or ask about is experience. How long has the company been in business? How many years of experience in the industry do the owners have?
Ask Questions and Get a Detailed Quote in Writing
Ask all the questions you need and expect detailed, understandable answers. During this stage, you should also ask about the parts they use. If an HVAC technician uses mediocre parts to cut costs, the job might get done but it won’t last that long, meaning you’ll have to pay for the same repairs all over again.
When you’re ready for a quote, ask for a detailed one in writing. If the price isn’t guaranteed, get a very clear understanding of what could cause the cost to go up and make sure it’s specified in writing too.
Check Their Website and Blog
Take some time to check their website. Is it user-friendly, well-written, and informative? Is it easy to navigate? Good websites are a sign of competence and professionalism. Likewise, see if their site includes a blog. Having a blog is a sign of business quality because it shows extensive knowledge, community engagement, and passion for the work.
Sinclaire Home Services
If you’re looking for HVAC experts in the greater Boston area, we think you’ll find that Sinclaire Home Services checks off every item on your list. Since 1948, we’ve been dedicated to keeping our customers safe and comfortable. We also provide a full range of plumbing, air conditioning, and heating services.